Your data and Driverly
For people who receive deliveries from drivers who use Driverly. You can have Driverly delete what it holds about you and stop messaging you. We do it within 30 days of your request.
What Driverly holds about you
- Your name and phone number, as the driver entered them for an order.
- The delivery details: location, address and notes.
- Your replies to Driverly on WhatsApp, and the latest location you shared, which may be reused for your next order.
- A contact the driver keeps with your name, number and location.
Ask on WhatsApp
In the Driverly WhatsApp chat that messaged you about a delivery, send exactly:
DELETE MY DATA
We reply to confirm we received it. Sending it from your own number proves the number is yours.
Other ways to ask
Tell us the phone number the deliveries were for. We will confirm the number is yours before deleting anything.
What happens
- Your shared location and every driver's saved contact for your number are deleted.
- On past orders, your name, number, location, address, notes and replies are removed. The orders themselves stay without them, because they are the drivers' payment records.
- Driverly stops sending WhatsApp messages to your number. We keep only a one-way code made from the number to do this, not the number itself.
- If a delivery to you is still in progress, we wait until it is finished.
A driver can still call you directly with a number they saved on their own phone. Driverly can only delete what it holds.