Terms of use

Last updated: November 10, 2026

These terms are published in English.

1. About these terms

These terms apply when you use the Driverly mobile app and related services ("Driverly"). Driverly is run by Bilal Oleik, an individual based in Lebanon, Beirut ("we", "us"). By creating an account or using Driverly, you agree to these terms and to our privacy policy. If you don't agree, don't use Driverly.

2. Who can use Driverly

• You must be at least 18 years old and able to enter into a binding agreement.
• Driverly is a tool for delivery drivers to organize their own orders. It is not a delivery company, does not employ drivers and is not a party to any agreement between you, the stores, the delivery companies or the clients you deliver to.
• Every new account is reviewed. We may approve or decline an account, choose its plan and limits, and change them later.

3. Your account

• Give accurate details, including a mobile number that is yours. Clients receive this number so they can call you.
• Keep your password private. You are responsible for what happens under your account.
• Tell us promptly if you think someone else has used your account.

4. Clients' information and WhatsApp messages

When you add an order, you give us a client's name, phone number and delivery details, and you can ask Driverly to message the client on WhatsApp for their location. You agree that:

• you only add clients you are actually delivering to, with information you received for that delivery;
• you have the right to give us that information and to have Driverly contact the client about the delivery;
• you won't use Driverly to send marketing, unwanted or unrelated messages, or to contact people who asked not to be contacted;
• you keep clients' information confidential and use it only for the delivery.

WhatsApp messages are sent through Meta's services and depend on them. We can't promise that a message is delivered, read or answered, and a client may ask us to stop messaging them at any time.

5. Credits

• Some actions in Driverly use prepaid credits, such as creating orders and WhatsApp messages delivered to clients. Prices are set by Driverly, and your balance and charges are shown in the app.
• Credits are added and recorded by Driverly; they can't be bought in the app. Credits have no cash value, can't be transferred and aren't refundable, except where the law requires otherwise.
• A charge can take your balance below zero. When your balance is too low, some actions, such as asking for a location, stop working until credits are added. Your orders and history stay available.
• We may change prices or offer free periods. A price change applies only to charges made after it takes effect.
• If your account is deleted, any credits left are lost.

6. Acceptable use

You must not:

• break any law, or use Driverly for anything fraudulent or harmful;
• upload information that is false, or that you have no right to share;
• try to access other drivers' data, our systems or accounts that aren't yours;
• interfere with Driverly, reverse engineer it, or use automated means to access it, except as the law allows;
• resell or share access to your account.

7. Your orders and our service

You are responsible for your deliveries, the money you collect and what you agree with stores, companies and clients. Amounts in Driverly are records to help you; check them yourself. Addresses, locations and distances may be wrong, so use your own judgement and follow traffic laws. Don't use the app while driving.

We work to keep Driverly available but don't guarantee it will always be available, error-free or that data will never be lost. We may change, suspend or stop features at any time.

8. Our rights

Driverly, its design, software and content belong to us or our licensors. We give you a personal, non-exclusive, non-transferable right to use the app for your own deliveries while your account is active. You keep any rights you have in the information you add, and you let us use it to run Driverly as described in the privacy policy.

9. Suspension and ending your account

You can ask to delete your account at any time from the app (My Profile, Delete account) or as described at driverly.online/delete-account. We may suspend or close your account if you break these terms, if your use puts clients, other drivers or Driverly at risk, or if the law requires it. Sections 4, 5, 8, 10 and 11 continue after your account ends.

10. Disclaimers and liability

Driverly is provided "as is" and "as available". To the extent the law allows, we make no promises beyond those in these terms and are not responsible for lost income, lost or late deliveries, disputes with stores, companies or clients, or indirect losses. Our total liability to you is limited to the amount you paid for credits in the three months before the claim. Nothing in these terms limits liability that the law does not allow to be limited.

11. Governing law

These terms are governed by the laws of Lebanon, and disputes go to the courts of Lebanon, unless the law where you live gives you other rights.

12. Changes to these terms

We may update these terms. We will post the new version on this page with a new "Last updated" date and, for important changes, tell you in the app. If you keep using Driverly after a change takes effect, you accept the new terms.

13. Contact

Questions about these terms: contact@driverly.online.